The Child Poverty Action Group (CPAG) is taking litigation in the UK related to the universal credit system administered by the UK Department for Work and Pensions. Universal credit is a monthly payment to help with living costs for those on a low income or out of work. This is now a largely digital and automated system. CPAG argue that the automation of the system has created new problems that have led to payments being delayed, amounts unfairly reduced or claimants not getting their full legal entitlement.
CPAG are working with their networks of welfare rights advisors and frontline organisations to support claimants on a number of cases related to the claims process and the awards/decisions process for the universal credit system.